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FMP

SOUTH WALES MOTOR FACTOR COMPANY OPENS ITS DOORS IN LLANELLI

By | Press Releases, FMP

South Wales Motor Factors Company, FMP, who have depots in Swansea, Port Talbot and Carmarthen have opened a fourth depot in the Dafen Trade Park in Llanelli with the creation of 6 new jobs.

This development is to accommodate the growing client base in the Llanelli area and will enable the FMP team to service customers in this area more efficiently and effectively.  To this end the company has also added a further 5 delivery vehicles to their existing fleet of 31 vans.

Over the past 21 years, FMP has enjoyed consistent growth.  They first opened on Swansea High Street in 1997 and within just a few years, relocated to larger premises in Llansamlet. 2012 saw FMP venture into the paint market which has grown consistently year on year.   In 2013 they opened a second depot in Port Talbot to service the expanding client base along the M4 Corridor towards Cardiff; and a few month later, launched an industrial truck division, enabling the supply of all truck, trailer and bus parts to the commercial vehicle sector. In June 2016, the company opened its first West Wales branch in Carmarthen.

In 29018,  they acquired a new 4 x 4 motor parts division offering orders and deliveries of parts for Landrover and all other 4 x 4 vehicles from a newly depot at FMP’s Swansea branch in Llansamlet.

Commenting on the opening of the new Llanelli depot, Director Colin Thomas said, “We opened our Camarthen depot just over two years ago to better serve our customers in the West Wales area.  The new depot in Llanelli will enable us to improve this service with our Carmarthen team focussing further West and the Llanelli team the South West of the area. Naturally, our Swansea and Port Talbot teams will continue to provide a service to our customers further east along the M4 Corridor.”

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For press enquiries, call Jackie Balboni at Omni Marketing Agency on 07960 182525.

FMP MOTOR LEADS THE WAY IN MOT CPD COURSE DELIVERY

By | Press Releases, FMP

Local Motor Factor company, FMP, is leading the way in the delivery of annual MOT training and assessment.

From April 2016, the former five-year tester refresher training was replaced with a new model of annual training and assessment.  Since then a number of FMP’s customers, who tend to be mainly local garage owners offering MOT inspection testing services, asked if the company could help with the delivery of courses.

Seizing this opportunity, FMP has teamed up with experienced and qualified SMS MOT and Transport Consultant, Mike Williams to deliver the annual MOT training assessment at their depots in Swansea, Port Talbot and Carmarthen.  The additional benefit to individuals looking to undergo the new training is that, at the end of the FMP training course, they also have the opportunity to take their assessment test at the end of the training course rather than completing the assessment in their own time at a later date.

All individuals who deliver MOT inspection and testing have to undergo the new annual training and assessment or risk losing their licence.

Feedback to date has been very positive with participants appreciating the opportunity to get the training and assessment completed in one single three-hour session.   What’s more, the new training follows the continuing professional development (CPD) model allowing individuals to update their skills each year in manageable ‘bite-sized’ chunks.”

With two courses already completed, FMP is rolling out a calendar of training between now and the end of March.  Garage owners who haven’t undergone the training and assessment can contact FMP directly to book onto a course call 01693 823881 or 07721 994744.

 

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For press enquiries, please contact Jackie Balboni at Omni Marketing on 07960 182525

Swansea Removal Company Opens New Premises On Fabian Way

By | Press Releases, FMP

Easy Move Removals, one of the area’s leading removal companies has opened new premises on Fabian Way in Swansea to complement the existing operation in Port Talbot. This expansion by Easy Move enables the team to provide a more efficient service to customers in South West Wales.

In addition to opening the new premises, the company has also expanded its fleet of vehicles, creating new jobs as well as now being able to offer a range of services in addition to traditional house removals. These include a ‘man and a van’ service as well as house, office clearances and storage facilities as well as a packing and packaging service.

Commenting on the opening of the new premises, company MD Wayne Florance says, “We have been operating from our premises in Port Talbot for the past 12 years working principally along the M4 corridor from Port Talbot to Newport. However, over the past two years we have been building up an increasing client base in Swansea and further West. So, it was a natural move for us to open a second premises and increase the number of vans we have on the road to meet this demand.

“The location on Fabian Way is ideal as it just off the M4 giving us easy access to all key towns from Swansea to Pembrokeshire. The 2400 sq foot warehouse also means that now we can expand our services to offer storage as well as giving us a base for the items we dispose of through our home and office clearance service.”

Since opening the Fabian Way premises back in July, Easy Move Removals has also secured a number of clients UK wide through its long distance removal service and in particularly student relocations.

The company’s fleet of vans include a 7.5 ft lorry, Luton vans and transits for light removals.

As part of Wayne’s growth and expansion strategy, he has also invested in a pro-active digital marketing campaign including a new website, SEO, reputation management and Adwords.

Customer service excellence has always been a focus for the Easy Move Removals team. Continues Wayne, “Customers frequently share their opinions of businesses online and through social media, which means even one wrong move or perceived slight can spread quickly and damage a business. In addition to providing high-quality service, we monitor what’s being said about our business on line so we can quickly address and resolve any issues as they arise.

“I also believe that customer service is important to reducing turnover. Employees who have to deal with unhappy customers are unlikely to enjoy their jobs for long and may leave to seek more hospitable working environments. We have a very small turnover of staff as result of our approach to customer service which starts with a positive attitude and an investment in employee training. This attitude needs to come from the top down and employees who are specifically trained to deliver quality customer service are far more likely to represent the company in the way that ensures satisfaction and guarantees repeat business.”

Through this approach, Easy Move Removals enjoys a high number of positive reviews such as this one from a satisfied customer: “Professional experience and excellent customer service, communication and care. Arrived on time, helped out, and would use again as well as recommend for others. More than hiring a van but got the time saved, experienced staff, 1-3 people to help then it’s a bargain and when you include the risk and time it’s silly to not use them if you have a large, complex or important cargo.”

To find out more about Easy Move Removals services or for additional reviews, visit http://www.easymoveswansea.co.uk/.

FMP Appoints Two New Directors

By | Press Releases, FMP

FMP Motor Factors has appointed Dominic Ashley Thomas (25) and Joseph Morgan Thomas (24) both from Swansea as company directors.  The aim of the appointments is plan for the future growth of the company and succession of the current directors by giving additional responsibility to younger members of the team.

Dominic (Dom) has worked in the accounts and finance department of FMP since completing his A levels. He began his career with FMP as a driver helping to cover staff holidays during the summer months.  He was then taken on in a full-time role in the accountancy department, with day release to study at a local college to achieve accountancy qualifications.  Today, Dom virtually runs the finance department and will play an increasingly hands-on role in the financial management and planning of the organisation.

Joseph (Joe) is the manager of FMP’s branch in Carmarthen.  He also joined the company having completed his A-levels and has since gained a wide experience in the sales and managerial side of the business.

Like Dom, Joe started as a delivery driver and then moved over to tele-sales, eventually moving onto the position of sales rep for the Neath/Port Talbot area.  When the Carmarthen branch of FMP opened in 2016, Joe was appointed to head up the team and manage the opening and subsequent development of the new branch.

Dom and Joe will remain in their current positions but with responsibility for special projects and other strategic developments within the company.

Says Neil Melmoth, co-owner and director of FMP Motor Factors, “We are very pleased with the quality of the young people coming through our organisation in senior roles and this calibre of employee is reflected in our appointment today of Dom and Joe as Directors.  My co-director Colin and I recognise that for FMP to continue to grow and expand as we have over the past 10 years, we need to invest in our people and the future of the company. By promoting two dynamic and forward-thinking young men, we are making a commitment to the sustainability and growth of FMP Motor Factors for the next 20 years.”

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For press enquiries, call Jackie Balboni at Omni Marketing on 07960 182525.